Privacy Policy
Effective Date: January 1, 2024
Last Revised: July 18, 2026
This Privacy Policy describes how KXNG Cosmetics ("KXNG Cosmetics," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit or make a purchase through our website at https://www.kxngcosmetics.com (the "Website"), interact with us on third-party marketplaces such as Amazon, or communicate with us by email, text message, or other means. By using the Website or providing personal information to us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide Directly. We collect personal information you voluntarily provide when you place an order, create an account, subscribe to our mailing list, sign up for SMS messages, contact customer support, or otherwise interact with us. This may include: (i) your name; (ii) email address; (iii) shipping and billing address; (iv) phone number; and (v) any other information you choose to provide.
1.2 Payment Information. When you make a purchase, your payment card information is collected and processed directly by our third-party payment processor, Shopify Payments (operated by Stripe). We do not receive, store, or have access to your full payment card number. Our payment processor's handling of your data is governed by its own privacy policy.
1.3 Information Collected Automatically. When you visit the Website, we and our service providers automatically collect certain technical and usage information, including: (i) IP address; (ii) browser type and version; (iii) operating system; (iv) device type and identifiers; (v) referring URL; (vi) pages viewed and links clicked; (vii) date and time of visit; and (viii) purchase and browsing activity.
1.4 Cookies and Tracking Technologies. We use cookies and similar technologies to collect the information described in Section 1.3. The types of cookies we use include:
(i) Essential Cookies — required for the Website to function, including cart and checkout functionality. These cannot be disabled.
(ii) Analytics Cookies — used through Google Analytics to understand how visitors interact with the Website, including page views, traffic sources, and conversion data. Google Analytics may collect information such as your IP address and device identifiers. You can learn more about Google's data practices at https://policies.google.com/privacy and opt out at https://tools.google.com/dlpage/gaoptout.
(iii) Marketing and Advertising Cookies — used to deliver relevant advertisements, retarget visitors, and measure campaign performance. We use the Meta Pixel (provided by Meta Platforms, Inc.) to track conversions from Facebook and Instagram advertisements, build targeted audiences for future ads, and remarket to visitors who have taken specific actions on the Website. The Meta Pixel may collect information such as your IP address, browser information, page location, device identifiers, and actions taken on the Website, and may associate this data with your Facebook or Instagram account. You can learn more about Meta's data practices at https://www.facebook.com/privacy/policy and manage your ad preferences at https://www.facebook.com/adpreferences.
You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect Website functionality.
2. How We Use Your Information
We use the information we collect for the following purposes: (i) to process and fulfill your orders, including shipping and payment processing; (ii) to communicate with you about your orders, including confirmations, updates, and delivery notifications; (iii) to send you marketing communications by email or SMS, where you have provided consent; (iv) to personalize your experience on the Website; (v) to analyze Website traffic, usage trends, and customer preferences; (vi) to improve our products, Website, and customer service; (vii) to deliver targeted advertisements and measure advertising performance through platforms such as Meta; (viii) to detect, prevent, and address fraud or security issues; and (ix) to comply with legal obligations.
3. Email and SMS Marketing
3.1 Email Marketing. If you subscribe to our email list or make a purchase and consent to marketing, we will send you promotional emails through our email marketing platform, Klaviyo. Every marketing email includes an unsubscribe link at the bottom. You may opt out at any time by clicking that link or by contacting us at the address in Section 11. We will process your opt-out request within ten (10) business days.
3.2 SMS Marketing. By providing your phone number and opting in to our SMS marketing program, you consent to receive recurring automated promotional and transactional text messages from KXNG Cosmetics at the phone number you provided. Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP to any message. After you send STOP, you will receive a one-time confirmation message, and no further SMS marketing messages will be sent unless you re-subscribe. For help, reply HELP to any message or contact us at the address in Section 11.
Our SMS program is administered through Klaviyo. By opting in, you acknowledge that your information will be shared with Klaviyo to deliver these messages. Klaviyo's privacy policy is available at https://www.klaviyo.com/legal/privacy.
4. How We Share Your Information
We do not sell your personal information. We share your information only in the following circumstances:
4.1 Service Providers. We share personal information with third-party service providers that perform services on our behalf, including: (i) Shopify (e-commerce platform and hosting); (ii) Shopify Payments / Stripe (payment processing); (iii) Klaviyo (email and SMS marketing); (iv) Google Analytics (website analytics); (v) Meta Platforms, Inc. (advertising and conversion tracking via Meta Pixel); and (vi) shipping carriers engaged to deliver your orders. These providers are authorized to use your information only as necessary to provide their services to us.
4.2 Third-Party Marketplaces. If you purchase our products through Amazon or another third-party marketplace, your personal information is collected and processed by that marketplace in accordance with its own privacy policy. We receive limited order and customer information from the marketplace as needed to fulfill your order.
4.3 Legal Requirements. We may disclose your information if required to do so by law or in response to valid legal process, such as a subpoena, court order, or government request.
4.4 Business Transfers. In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred to the successor entity.
4.5 Protection of Rights. We may disclose your information when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, or to investigate fraud.
5. Your Rights and Choices
Depending on where you reside, you may have certain rights regarding your personal information. These may include:
5.1 Right to Know and Access. You may request that we disclose what personal information we have collected about you, the categories of sources from which it was collected, the purposes for collection, and the categories of third parties with whom it has been shared.
5.2 Right to Delete. You may request that we delete the personal information we have collected about you, subject to certain legal exceptions (for example, we may retain information necessary to complete a transaction or comply with a legal obligation).
5.3 Right to Correct. You may request that we correct inaccurate personal information we maintain about you.
5.4 Right to Opt Out of Sale or Sharing. We do not sell your personal information. If this practice changes, we will update this Privacy Notice and provide a clear opt-out mechanism.
5.5 Right to Opt Out of Marketing. You may opt out of email marketing by clicking the unsubscribe link in any marketing email and opt out of SMS marketing by replying STOP to any text message, as described in Section 3.
5.6 Exercising Your Rights. To submit a request to access, delete, or correct your personal information, contact us using the information in Section 11. We will verify your identity before processing any request and respond within the timeframe required by applicable law.
We will not discriminate against you for exercising any of these rights.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Notice, unless a longer retention period is required or permitted by law.
6.1 Order and Transaction Records. We retain order history, transaction records, and related customer information for seven (7) years from the date of the transaction, consistent with applicable tax and accounting requirements.
6.2 Marketing Data. We retain your contact information for email and SMS marketing purposes until you unsubscribe or request deletion, whichever occurs first.
6.3 Website Analytics Data. Analytics data collected through cookies and similar technologies is retained in accordance with the default retention settings of the applicable analytics platform.
6.4 Customer Support Records. We retain records of customer support communications for up to three (3) years from the date of the last interaction.
7. Data Security
We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include SSL/TLS encryption for data transmitted through the Website, restricted access controls, and regular security assessments.
No method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
8. Children’s Privacy
The Website is not directed to individuals under the age of eighteen (18), and we do not knowingly collect personal information from anyone under eighteen (18). If we learn that we have collected personal information from a person under eighteen (18), we will promptly delete that information. If you believe a child has provided personal information to us, please contact us at the address in Section 11.
9. Third-Party Links
The Website may contain links to third-party websites, platforms, or services that are not operated by us. We are not responsible for the privacy practices of any third-party site. We encourage you to review the privacy policies of any third-party site you visit.
10. Changes to This Privacy Policy
We may update this Privacy Notice from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last Revised" date at the top of this page. We encourage you to review this Privacy Notice periodically. Your continued use of the Website after any changes constitutes your acceptance of the updated Privacy Notice.
11. Contact Us
If you have questions about this Privacy Notice, wish to exercise your rights under Section 5, or need to reach us for any privacy-related matter, please contact us at:
KXNG Cosmetics
Attn: Privacy Office
Email: info@kxngcosmetics.com
PO Box 153, McDonough, GA 30253
12. Governing Law
This Privacy Notice is governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of laws principles.